Refund Policy

At NETWET STUDY, we are committed to delivering quality education and valuable digital content to all our students and learners. As our services involve access to downloadable study materials, recorded videos, and live sessions, we follow a strict refund policy outlined below:

📌 Digital Product Policy

All our content — including PDF notes, recorded video lectures, live classes, and quizzes — are considered digital goods and are delivered instantly upon enrollment or purchase. As such, these products are **non-returnable and non-refundable** once accessed or downloaded.

🕓 Refund Window

Refunds may be considered only in special cases where:

• Access to the course was not granted within 48 hours of successful payment.
• The content was completely inaccessible due to a technical fault from our end.
• You were charged twice for the same purchase.

📩 How to Request a Refund

To request a refund (if eligible), please write to us within 72 hours of purchase at [email protected] with the following details:

• Your full name and registered email
• Transaction ID and date of purchase
• Course or content title
• Reason for refund request

🚫 Refund Not Applicable If:

• You changed your mind after purchase
• You do not like the teaching style or subject difficulty
• You accessed or downloaded the materials already
• Internet issues or personal device problems

✅ Processing Time

Once approved, refunds (if applicable) will be processed within 7 working days through the original payment method.

If you have any questions regarding our refund policy, feel free to contact our support team.

Thank you for trusting NETWET STUDY.